Frequently Asked Questions
What size units do you have available?
We have a wide variety of sizes to suit your needs, from 5’x10’, 10’x10’, 10’x15’, 10’x20’, 10’x30’, and 10’x40’ all with drive-up access. We also offer 13’x30’ RV and boat parking spaces.
How can I pay my bill?
We offer a convenient auto-debit option. If you sign up for this service, we will waive your second full month’s rent! We also accept cash, checks, Visa, MAstercard, Discover and American Express at our office.
Where is your office?
Our office is located inside Philips Ace Hardware at 3100 Calumet Ave, Valparaiso, Indiana 46383. We’re right next to Philips Community Storage.
What are your office hours?
Our office hours are between Monday thru Friday, 8 a.m. to 6 p.m, Saturday 8 am -5pm, Sunday 9-3. However, if Philips Ace Hardware is open then you are welcome to give us a call. Someone will be there to assist you.
What are you access hours?
We offer 24 hour access to your unit, 7 days a week.
Where are your facilities?
We have four facilities in Valparaiso, Indiana:
Philips Community Storage (and Office)
3100 Calumet Ave
2 & Evans Storage
296 N State Rd 2
Porter County Storage
4410 E Evans Ave
6 & 49 Storage137 E US Hwy 6
Do you have RV and boat parking?
Yes! We offer 13’x30’ spaces to accommodate your recreation vehicles and boat trailers at Porter County Storage, @ & Evans Storage and 6 & 49 Storage.
Do you sell boxes and packing supplies?
Absolutely. Stop by our office inside Philips Ace Hardware at 3100 Calumet Ave.
Do you have shipping services?
We do. We have an UPS authorized Shipping and Drop off location inside Philips Ace Hardware. Bring in your packages and we’ll make sure they get shipped quickly.
What size is the door?
On our larger Units, the door is 7' 10" H and 9' Wide. Our 5 x10 units have 36" doors.
What are your office hours?
Our office hours are Monday thru Friday 8 am to 6 pm, Saturday, 8 a.m. to 5 p.m, and Sunday 9am to 3pm.
What security measures does Porter County Storage take?
Our 3 remote locations are entirely fenced and gated, and renters must use a code to access the gate. Additionally, our staff frequently visits the grounds throughout the day.
Philips Community Storage is Located at Philips Ace Hardware and is also frequently monitored by employees.